Professor Rao studies collective action within organizations and in markets. His research and by implication, his teaching, revolves around scaling up mobilization, innovation, and talent in organizations. His most recent book, co-authored with Bob Sutton of the School of Engineering at Stanford, is Scaling Up Excellence. The book is a Wall Street Journal Best seller, and was included in the best business books to read in 2014 by Financial Times, Inc Magazine, Amazon, Forbes, Washington Post and the Library Journal. His research has been published in journals such as the Administrative Science Quarterly, American Journal of Sociology, American Sociological Review, Academy of Management Journal, Organization Science and Strategic Management Journal. He is also the author of “Market Rebels: How Activists Make or Break Radical Innovation”, Princeton University Press. 2009. He served as the Editor of Administrative Science Quarterly, and has been a member of the editorial boards of American Journal of Sociology and Organization Science and Academy of Management Review. He has been a Member of the Organizational Innovation and Change Panel of the National Science Foundation. He is a Fellow of the Center for Advanced Study in Behavioral Science, a Fellow of the Sociological Research Association and also a Fellow of the Academy of Management. His teaching specialties include leading organizational change, building customer focused cultures, and organization design. He teaches courses on these topics to MBA and executive audiences. He has consulted with, and conducted executive workshops for, organizations such as Aon Corporation, British Petroleum, CEMEX, General Electric, Hearst Corporation, IBM, Mass Mutual, James Hardie Company, Seyfarth and Shaw. Additionally, he also worked with nonprofit organizations such as the American Cancer Society and governmental organizations such as the FBI and CIA, and the intelligence community. Among the awards he has received are the Sidney Levy Teaching Award from the Kellogg School of Management, and the W. Richard Scott Distinguished Award for Scholarship from the American Sociological Association. Professor Rao studies collective action within organizations and in markets. His research and by implication, his teaching, revolves around scaling up mobilization, innovation, and talent in organizations.
“We find that disasters attributed to other community members weaken cooperation, increase suspicion and distrust of the other, and lead to a long-term (with a declining effect) reduction in organization building,”